Course Information
The manager’s role is very different from that of the non-manager. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful and effective feedback, and communicate efficiently and effectively.
This course is ideal for new managers looking to develop and refine their management skills.
- Build a vision for managerial success
- Identify and nurture talent within your team
- Plan and manage effective meetings
- Create strategies to motivate and empower your team
- Describe the various roles a manager plays within an organization
- Combine leadership qualities with influence skills to inspire your team
The Manager’s Role
- Understanding how you become a manager
- Distinguishing a manager’s role from function
- Understanding interpersonal, informational, and decisional roles
Building a Shared Vision
- Defining a shared vision
- Building a strong vision
- Creating and communicating your vision
Leadership and Influence
- Determining your leadership style
- Identifying the characteristics and qualities of a leader
- Modeling the way and enabling others to act
- Understanding the purpose, the process, and the people
- Mastering the art of persuasion
Nurturing Talent
- Calibrating talent
- Articulating culture and hiring for a cultural fit
- Looking to the future – developing and executing a plan
- Effective succession planning
- Monitoring performance
Delegation and Empowerment
- Delegating effectively
- Steps in delegation
- Stress management for managers and employees
